Your Operations Analyst
The Operations Analyst
“Every Friday I deliver the numbers: hours saved, tasks completed, issues caught. If the math doesn't work, I'll say so.”
Hire me — book a discovery call
Does this sound familiar?
Every firm we work with has the same confession: they don't really know if their technology is working. They bought the CMS, the intake tool, the calendar system — but nobody measures whether it's actually saving time or money.
“I have no idea if our new software is actually saving us time — we just assume it is”
“Nobody tracks KPIs at our firm — we just hope things are working and deal with problems when they explode”
“I can't justify the tech spend to my partners without hard numbers, and I don't have hard numbers”
“My managing partner asks 'how are we doing?' and the honest answer is 'I don't know'”
“We tried building a dashboard once — it took three months, nobody looked at it, and the data was wrong”
“Our intake volume doubled last year but I can't tell you if our conversion rate went up or down”
Here's what I do.
Hard numbers, every week, delivered to Slack
Every Friday at 5 PM, I post a performance report to the channel you designate. Tasks completed with links to each action. Time saved compared to manual benchmarks. Issues caught. Dollar-value ROI. No dashboards to check, no reports to run. The numbers come to you.
Track every task completed by the AI team with timestamps and source links
Calculate hours saved vs. manual benchmarks established during your discovery call
Generate weekly ROI reports with hard dollar figures, not estimates
Deliver reports to Slack — no logins, no dashboards, no forgotten bookmarks
When things get complicated
Surface anomalies and trends: sudden drops in intake volume, unusual processing times, pattern breaks
Generate monthly and quarterly roll-ups for partner meetings with trend lines
Provide MSO portfolio-level reporting: per-firm breakdowns and cross-firm comparisons
Flag when a capability isn't delivering ROI — honest reporting, not cheerful metrics
✓ Report generated · ✓ Posted
12 seconds
Here's what my report looks like.
Weekly ROI Report
Week of Feb 17, 2026
Common questions
How do AI agents report ROI to law firms?
LeAP's Operations Analyst generates a weekly performance report delivered directly to your Slack channel every Friday at 5 PM. The report includes tasks completed (with links to each action), hours saved vs. manual benchmarks, issues caught, and dollar-value ROI. Every number traces back to the specific agent action that produced it — no estimates, no self-reported metrics.
How is AI ROI calculated for a law firm?
Time saved multiplied by your firm's loaded staff cost per hour. We establish manual benchmarks during your discovery call — how long intake takes, how many hours go to deadline checking, what demand assembly costs. Then we measure the AI's actual performance against those benchmarks. Conservative methodology — we'd rather the real numbers surprise you than the projections disappoint you.
Can law firm KPIs be tracked automatically?
Yes. The Operations Analyst tracks intake volume, processing times, case creation rates, deadline compliance, client communication metrics, staff hours saved, and dollar-value ROI — all automatically from the AI team's activity logs. No manual data entry, no survey forms, no dashboard that someone has to remember to check.
What law firm metrics does the AI operations analyst track?
Core metrics: tasks completed, processing times, cases created, deadlines caught, client communications sent, hours saved, and dollar-value ROI. Trend metrics: week-over-week changes, monthly patterns, seasonal variations. Anomaly metrics: unusual processing times, volume spikes or drops, error rates. All linked to source actions for verification.
Do law firm AI reports work for multi-office practices?
Yes. For MSO clients, the Operations Analyst generates per-firm reports AND a portfolio-level roll-up. Managing partners see their firm's numbers. MSO operators see cross-firm comparisons, portfolio-wide trends, and aggregate ROI. Each report level is delivered to the appropriate Slack channel or stakeholder.
What if the AI isn't delivering results?
The Operations Analyst reports honestly. If a capability isn't saving time or isn't being utilized effectively, the weekly report will show it — declining metrics, flat ROI, underperformance against benchmarks. That transparency is how you decide what to adjust, scale, or discontinue. We'd rather you know than wonder.
Why deliver reports to Slack instead of a dashboard?
Because dashboards don't get checked. They require a login, a bookmark, and someone remembering to look. Slack reports arrive in the channel your team already lives in, at the same time every week, with the same format. No friction. The data comes to you — you don't go to the data. For partners who prefer PDF, we export that too.
Ready to hire me?
Book a discovery call. I'll show you exactly what I'd do in your firm.
Book a Discovery Call