Your Receptionist
The Receptionist
“Your phones are covered at 2 AM and 2 PM. I screen, I capture, I route. No lead slips because nobody answered.”
Hire me — book a discovery call
Does this sound familiar?
Every firm we talk to describes the same problem: the phone rings, and nobody's there. After hours, weekends, lunch breaks — leads calling when your team can't answer.
“We miss 30% of after-hours calls — and those are often the most urgent”
“Our answering service takes a message, but they can't screen or qualify anything”
“Every missed call is a potential client we'll never get back — they call the next firm”
“We pay $1,200/month for an answering service that just emails us a name and number”
“Our receptionist is great, but she handles six things at once and calls get dropped”
“Spanish-speaking callers hang up because nobody on our after-hours line speaks Spanish”
Here's what I do.
Every call answered, screened, and routed — 24/7
I pick up every inbound call, identify the caller's needs, capture case details, assess urgency, and route to the right person or channel. New leads go to intake. Existing clients get status updates. Vendors get routed to billing. Nothing falls through.
Answer and screen every inbound call, day and night
Capture caller details: name, contact info, case type, urgency
Route new leads to #intake-alerts with full screening notes
Provide existing clients with case status updates from your CMS
When things get complicated
Handle Spanish-language calls with real-time translation and bilingual routing
Escalate urgent matters immediately via Slack — accidents in progress, court emergencies
Process voicemails with transcription and priority tagging when I can't connect live
Flag repeat callers and VIPs based on your firm's client list
✓ Call screened · ✓ Lead routed
45 seconds
Here's what my report looks like.
Weekly ROI Report
Week of Feb 17, 2026
Common questions
Can AI answer phone calls for a law firm?
Yes. LeAP's AI receptionist answers every inbound call to your firm — new leads, existing clients, and vendors. I screen callers, capture case details, assess urgency, and route to the right person or channel. Calls are handled the same way at 2 AM as they are at 2 PM, with full transcripts logged for your team.
How does an AI receptionist compare to a legal answering service?
Traditional answering services take a message and email it to you. I screen the caller, qualify the lead, check urgency, route to the right team member, and provide existing clients with real-time case status from your CMS. The cost is comparable, but the capability gap is significant.
What happens when a caller needs a real person immediately?
I escalate to your designated on-call attorney or staff member via Slack with full context — who's calling, what they need, and why it's urgent. Your team gets the handoff with everything they need to take over. Average escalation time: under 30 seconds.
Can an AI handle Spanish-speaking callers at a law firm?
Yes. I handle Spanish-language calls with real-time translation, capture details in both languages, and route to bilingual staff when available. If no bilingual team member is on duty, I complete the screening in Spanish and queue a callback with translated notes.
What phone systems work with AI call handling?
Any system that supports call forwarding or SIP trunking — RingCentral, Grasshopper, 8×8, Vonage, and most VoIP providers. We configure the forwarding rules during onboarding so your existing number stays the same. Setup typically takes 2-3 business days.
Do callers know they're talking to AI?
That's configurable. Most firms prefer transparency with a professional frame: 'You've reached Acme Law's intake line. I'm going to gather some details to connect you with the right person.' Callers consistently rate the experience as professional and efficient.
How much does a missed call actually cost a PI firm?
Industry data suggests the average PI lead is worth $4,700 in potential fees. If your firm misses 10 after-hours calls per month and 35% are viable leads, that's roughly $16,000/month in lost revenue. An AI receptionist costs a fraction of that and never misses a call.
Ready to hire me?
Book a discovery call. I'll show you exactly what I'd do in your firm.
Book a Discovery Call